Targeted to Intermediate English (B1+) speakers.Read more
This is the standard requirement for most courses. Participants at this level can participate actively in discussions and manage everyday and professional situations. If they are unsure about their English level, they can test it here or explore our courses facilitated in Basic English.
Administrative Staff, School Principals.Read more
The listed audiences are those for whom the course is especially recommended, but courses are not exclusive to them and are open to everyone. In fact, most of our workshops are built around the collective sharing of participants’ experiences and having a variety of profiles enriches the learning process and is highly encouraged!
Description
School communities are buzzing with personalities, beliefs, social norms, and mindsets… such a variety is often stimulating and productive, but can also originate conflict.
Unresolved or poorly managed conflict can generate higher levels of job stress and burnout among staff as well as escalating aggression, school phobia, and early school leaving among students.
At the same time, a natural part of any group dynamic, conflict offers precious opportunities for developing self-awareness, social awareness, emotional self-regulation, leadership skills, and democratic values.
The course is intended for all members of the school community, particularly non-teaching staff, who want to work through conflicts constructively and safely with evidence-based methods.
It aims to provide the participants with the knowledge, tools, and practical strategies to develop an effective conflict-resolution toolkit and a renewed feeling of purpose in their professional role.
Participants will experiment with a variety of strategies involving conflict mediation, non-violent communication, and role-plays.
By the end of the course, they will feel empowered to support others (students and educational workers) in their relational tension and to increase school-wide trust and well-being, as well as greater self-efficacy and work satisfaction.
You can register for any date, even if it's not yet confirmed, especially if you're interested in courses several weeks away. Once we have a few more enrollments, we will confirm the date. If we are unable to confirm it, we will offer you alternative options.
Each Academy within the network operates independently and is legally established in the country where its courses are delivered.
Florence
Price: 480€*
OID: E10166501
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Sep 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.2-7 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.4-9 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.1-6 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.1-6 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.3-8 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Jun 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.2-7 Aug 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Sep 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.2-7 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.4-9 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.1-6 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.1-6 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.3-8 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.7-12 Jun 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.5-10 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.2-7 Aug 2027
Cultural Activities
One cultural activity, choosing from:
-> Half-day tour to Chianti
-> Half-day tour to Pisa
-> 3 hours Italian cooking class
Ghent
Price: 480€*
OID: E10364790
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.24-29 Aug 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Sep - 3 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26-31 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.23-28 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Dec - 2 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.25-30 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.22-27 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.22-27 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26 Apr - 1 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.24-29 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Jun - 3 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26-31 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.24-29 Aug 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Sep - 3 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26-31 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.23-28 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Dec - 2 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.25-30 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.22-27 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.22-27 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26 Apr - 1 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.24-29 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.28 Jun - 3 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.26-31 Jul 2027
Cultural Activities
A Sweet Belgian Welcome
Your 48h Ghent CityCard
A Guided Tour of the City
One Local Beer
Madeira
Price: 480€*
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.31 Aug - 5 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.14-19 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.12-17 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.9-14 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.30 Nov - 5 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.14-19 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.11-16 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.8-13 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.8-13 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.29 Mar - 3 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.12-17 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.10-15 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.31 Aug - 5 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.14-19 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.12-17 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.9-14 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.30 Nov - 5 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.14-19 Dec 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.11-16 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.8-13 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.8-13 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.29 Mar - 3 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.12-17 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.10-15 May 2027
Cultural Activities
Guided Valley & Island Tour
Seville
Price: 480€*
OID: E10247545
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.17-22 Aug 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.21-26 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.19-24 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.16-21 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.18-23 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.15-20 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.15-20 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.19-24 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.17-22 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.21-26 Jun 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.19-24 Jul 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.17-22 Aug 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.21-26 Sep 2026
Confirmed means this session has reached the minimum number of participants and is guaranteed. However, you will still need to wait for our confirmation before booking flights and accommodation.19-24 Oct 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.16-21 Nov 2026
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.18-23 Jan 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.15-20 Feb 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.15-20 Mar 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.19-24 Apr 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.17-22 May 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.21-26 Jun 2027
Open to enrollments means the course is pending confirmation. You can register now to help confirm this session, but you will need to wait for our confirmation before booking flights and accommodation.19-24 Jul 2027
Cultural Activities
Authentic Flamenco Experience
Sevilla Sights Tour
*A 60 € late registration fee will be applied if you register less than 8 weeks before the course start date. All prices are VAT included or not due.
Combine a confirmed date of this course with a confirmed date of another course and easily create a two week course by yourself. Start selecting one confirmed date of this course and see which other courses are confirmed in the same Academy the previous week and the following week.
Reviews about this course
Rachel Ann Zammit5 stars
I felt very comfortable with the other course participants and the course instructor. There was a very friendly atmosphere which fostered a relationship of trust and safety. The course content was very relevant to me and my work so I could identify a lot with the activities, discussions, and learning components.
Anita Daru5 stars
My favourites aspects of the course were theory of mind, empathy, conflict management, origins and reasons for bullying, be and stay open, self-esteem on my work, my role, my knowledge, and who i am as a person ♥️
Ann Marie Mc Donough5 stars
Participants took it seriously, there were deep conversations, sharing experience. The trainer was excellently prepared, with humour and gave the opportunity to everyone to express themselves.
Tom Hägglundfrom Florence5 stars
All the exercises we did had such an interesting background and was so well put together. It was an interesting group of people and we could learn from each other... It looks like a lot but we also had free time where we could enjoy Italian food and wine.
